Privacy policy

Last updated: November 4, 2026

This privacy policy explains what data we handle in the AquaPinta app (Android, iPhone and iPad) and on the aquapinta.com website, what we use it for and what rights you have. AquaPinta is an app designed for children, so we built it to collect as little as possible.

1. Who is responsible

The party responsible for the data described in this policy is AquaPinta, developer of the app and owner of the aquapinta.com website, based in Mexico. For anything related to your personal data you can write to us at [email protected].

2. The AquaPinta app

What the app does not do

• It does not ask you to create an account or sign in.
• It does not connect to the internet except to send the anonymous statistics explained below (and, if you turn them off, not at all).
• It does not show ads or use advertising or tracking tools, or third-party analytics services.
• It does not access your location, camera, microphone, photos, contacts or any other files on the device.
• It does not send drawings, player names, their age range or any other personal data to us or to anyone else.

What the app saves on your device

So you can keep playing where you left off, the app saves only on your device:

• Players: the name or nickname you type, and the character and color chosen. We recommend using a nickname instead of a full name.
• Age range: the one chosen when creating a player (3–6, 7–8, 9–13 or over 13). It is only used to show drawings and help suited to their age, and it is never sent anywhere. We never ask for an exact age or date of birth.
• Drawings: the colors, stickers and pieces of each drawing, and a thumbnail for the menu.
• Settings: language, sound, graphics quality and whether some help tips have already been shown.
• Rating: if you rated the app, the stars and the reasons you ticked.

The app also checks technical data about the device (memory, processor and system version) to adjust its performance on simpler phones. That data is used on the spot and is not saved or sent anywhere.

We have no access to any of this. You can delete a drawing or a player from the parents area, or delete everything by uninstalling the app.

Anonymous statistics

To know which drawings are most popular, where little ones get stuck and whether the app keeps them entertained over time, the app counts a few things on your device and, once a day, sends us only the previous day’s totals:

• That the app was opened that day and how many days have passed since it was installed, in ranges (the same day, the next day, 2 to 6 days, and so on).
• Which drawings were opened, which were finished and which were left half-done, how much had been coloured, in steps (for example, “between 25% and 50%”), and their difficulty level.

These totals carry no identifier: not of the device, not for advertising, not of the players, and no names, age, drawings or location. When they arrive they are added to everyone else’s, so nobody, not even us, can tell which device or person they came from. As with any internet connection, our provider Cloudflare receives the IP address to deliver the data; we do not store or use it.

We use them only to improve AquaPinta: we do not sell them, share them or use them for advertising. Since they identify no one, we keep the totals for as long as they help us improve the app.

How to turn them off: in the parents area (the gear), under “Anonymous statistics”, choose “Off”. The app stops counting and deletes anything still waiting to be sent.

Device backups

If you have device backups turned on (Google on Android or iCloud on iPhone and iPad), the system may include the app's data in them so you can recover it when you change devices. Those backups are managed by Google or Apple with your account and under their policies; we have no access to them.

Feedback by email

From the parents area you can send us your feedback. The app does not send it by itself: it opens your email app with a message already written (the stars, the reasons ticked, the app version and the language) and you decide whether to send it. If you do, we will receive that message and your email address, and we will use them only to reply to you and improve AquaPinta.

Purchases

When there is paid content, purchases will be made through Google Play or Apple's App Store, which process the payment under their own privacy policies. We do not receive or store card or payment details. The stores only give us the information needed for each purchase (for example, which content was bought and the order number) to unlock it and handle refunds.

3. The aquapinta.com website

Data you give us in the early-access form

• Name, the email of your Google or Apple account, country and type of device.
• Who is going to play and how you found us.
• The language you viewed the site in and the approximate country you connected from (calculated by our hosting provider; we do not store your IP address).

What we use it for: to invite you to try the app before its launch, let you know when it is available (including when it arrives on iPhone and iPad) and learn on which social networks people find us. We do not use it to send you third-party advertising.

Basis: your consent, which you give by ticking the box in the form. You can withdraw it whenever you want.

How long we keep it: up to 12 months after the app launches, or sooner if you ask us to delete it.

Who we share that data with

Only with the services we need to make this work, which handle the data on our behalf and cannot use it for their own purposes:

• Cloudflare: hosts the website, the form’s database and the app’s anonymous statistics, and counts website visits without cookies (Web Analytics).
• Resend: sends us the email notice for each new sign-up.
• Microsoft Outlook: the mailbox service where we receive those notices and your emails.
• Google Play and, later on, Apple (TestFlight): to invite you to the test we have to add your email to the list of invited people in their developer consoles.

Some of these services have servers in other countries (for example, in the United States). By sending the form you agree that your data may be processed there for the purposes described. We do not share your data with anyone else, unless an authority requires it in accordance with the law.

Cookies

The website does not use advertising, tracking or analytics cookies. To know how many people visit it we use Cloudflare Web Analytics, which counts visits without cookies and without identifying you. The website only stores in your browser the language you chose, so it can show you the page in that language next time.

4. Children

• The app is designed for children and does not ask them for any personal data. The options that can lead outside the app (feedback, rating, links) are in a parents area.
• The website form is for people aged 13 or older, or for minors with the help of an adult.
• If a parent or guardian believes their child gave us data without permission, they can write to us and we will delete it.

5. Your rights

You can ask us at any time to access your data, correct it, delete it, object to its use or withdraw your consent. To do so, write to us at [email protected] from the email you registered, saying what you need. We will reply within 20 business days at the latest.

Depending on the country where you live, the law may give you other rights over your data and the option to file a complaint with your country's data protection authority.

The app’s anonymous statistics identify no one, so we cannot tell which ones came from your device, or hand them over or delete them separately; you can turn them off at any time in the parents area. You control the data saved on your device directly: you can delete it from the app or by uninstalling it.

6. Security

We protect the form's data with encrypted connections (HTTPS), password-restricted access and providers with recognized security measures. No system is infallible, but if an incident ever affected your data we would let you know.

7. Changes to this policy

If we change the way we handle data (for example, when adding new features), we will update this page with its date. If the change is important, we will also announce it in the app or by email to the people in the early-access test.

8. Contact

For any question about privacy, write to us at [email protected]. See also our terms and conditions.

This is a translation of the original Spanish version. If there is any difference between them, the Spanish version prevails.